Privacy Notice

HUMANBRIDGE PRIVACY NOTICE

Effective Date: 01/08/2026
Last Updated: 01/08/2026

1. Introduction

HumanBridge CIC ("HumanBridge", "we", "our" or "us") is committed to protecting your privacy and processing personal data lawfully, fairly and transparently. This Privacy Notice explains what personal information we collect, why we collect it, how we use and protect it, how long we keep it, who we may share it with, and the rights available to you.

This Notice applies to the HumanBridge mobile application, website, web platform and related services operated by HumanBridge CIC.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the EU General Data Protection Regulation where applicable, and the Privacy and Electronic Communications Regulations (PECR) where applicable.

2. Data Controller

The Data Controller responsible for your personal information is:

HumanBridge CIC
Company number: 16949919
Website: https://humanbridge.uk
Privacy enquiries: privacy@humanbridge.uk
United Kingdom

3. Personal Data We Collect

Depending on how you use HumanBridge, we may collect and process the following categories of personal data.

3.1 Account and Identity Data

Full name
Username
Email address
Telephone number (optional)
Date of birth
Profile photograph
Gender (optional)
Country and city

3.2 Profile and Preference Data

Biography
Interests
Skills
Languages
Social preferences
Meeting preferences
Community preferences

3.3 Location Data

Approximate location
Precise GPS location, only where permission has been granted
Location history where required for nearby connection features

Location data is used to provide nearby community and connection features and to improve the user experience.

3.4 Technical and Device Data

Device type and identifiers
Operating system
Browser type
IP address
App version
Crash reports

3.5 Usage and Interaction Data

Login history
Features accessed
Search activity
Time spent in the service
Community participation
Friend or connection requests
Messages
Event participation

3.6 Authentication Data

If you sign in using third-party identity providers such as Apple or Google, we receive only the information you authorise those providers to share. We do not receive your password from third-party identity providers.

4. Information We Do Not Intentionally Collect

Passport details
Driving licence information
Bank account information
Credit card details
Biometric identifiers
Contacts stored on your device without permission
SMS messages
Phone call history

5. Why We Use Personal Data

Create and manage user accounts
Authenticate users and maintain account security
Provide nearby community and connection features
Match users based on interests, languages and preferences
Recommend relevant communities, activities and connections
Improve community safety
Detect fraud, spam and suspicious activity
Moderate harmful or abusive content
Improve accessibility and service functionality
Respond to support enquiries
Improve and analyse the performance of our services
Comply with legal and regulatory obligations
Protect the security and integrity of HumanBridge

6. Legal Bases for Processing

We process personal data under one or more of the following lawful bases, depending on the purpose:

Consent
Performance of a contract
Compliance with a legal obligation
Legitimate interests
Protection of vital interests

Where we rely on consent, you may withdraw that consent at any time.

7. Special Category Personal Data

HumanBridge does not intentionally require special category personal data unless it is necessary for a specific service, voluntarily provided by you, required for safeguarding, or required by law.

Where special category personal data is processed, HumanBridge will apply an appropriate Article 9 condition and additional safeguards as required by applicable data protection law.

8. Artificial Intelligence and Automated Processing

HumanBridge may use automated systems or AI-assisted tools to:

Recommend communities and activities
Suggest relevant users or connections
Detect spam, fraudulent activity or suspicious behaviour
Assist with identifying harmful content
Support accessibility features

HumanBridge does not make legally significant decisions about users based solely on automated processing without appropriate safeguards and, where required, human review.

9. Sharing Personal Data

HumanBridge does not sell personal data.

We may share information where necessary with:

Cloud hosting and infrastructure providers
Authentication providers
Analytics providers
Customer support providers
Security and monitoring providers
Professional advisers
Courts, regulators, law enforcement or other competent authorities where required by law

Service providers acting on our behalf must process personal data securely and in accordance with applicable data protection requirements.

10. International Transfers

Some service providers may process personal data outside the United Kingdom or European Economic Area. Where this occurs, HumanBridge will use an appropriate lawful transfer mechanism, such as an adequacy regulation, Standard Contractual Clauses, the UK International Data Transfer Agreement or other legally recognised safeguards where required.

11. Data Security

HumanBridge applies appropriate technical and organisational measures designed to protect personal data, including where appropriate:

Encryption in transit
Encryption at rest
Secure authentication
Role-based access controls
Multi-factor authentication for administrative access
Audit logging
Security monitoring
Regular security reviews

No online service can guarantee absolute security. HumanBridge continually reviews and improves its safeguards in light of risk, technology and operational requirements.

12. Data Retention

Personal data is kept only for as long as necessary for the purposes for which it was collected, subject to legal, safeguarding, security and dispute-resolution requirements.

More detailed retention periods are set out in the HumanBridge Data Retention Policy.

13. Account and Data Deletion

Users may request deletion of their HumanBridge account and associated personal data through the available account settings or by contacting privacy@humanbridge.uk.

Deletion requests are handled in accordance with the HumanBridge Account & Data Deletion Policy and Data Retention Policy.

14. Cookies and Similar Technologies

The HumanBridge website and web application may use cookies and similar technologies for security, authentication, preferences, performance and analytics. Non-essential technologies will be used subject to consent where required by law.

Further information is available in the HumanBridge Cookie Policy.

15. Children's Privacy

HumanBridge is intended only for individuals aged 18 years or older. We do not knowingly permit children to create accounts. If we become aware that an account belongs to a person under 18, we may suspend or remove the account and delete associated personal information as appropriate.

16. Your Data Protection Rights

Depending on applicable law, you may have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request erasure of your personal data where legally applicable
Request restriction of processing
Object to processing based on legitimate interests
Request data portability
Withdraw consent at any time where processing relies on consent
Request human intervention in relation to certain automated decisions where legally applicable
Lodge a complaint with a supervisory authority

17. Exercising Your Rights

To exercise your privacy rights or ask a question about how your data is handled, contact:

Email: privacy@humanbridge.uk
Website: https://humanbridge.uk

HumanBridge will normally respond to valid data protection requests within one calendar month, subject to any extension permitted by applicable law.

18. Complaints

If you believe your personal information has been processed unlawfully, you have the right to complain to the appropriate supervisory authority.

United Kingdom: Information Commissioner's Office (ICO) — https://ico.org.uk
European Union: your local data protection supervisory authority, where applicable

19. Changes to This Privacy Notice

HumanBridge may update this Privacy Notice from time to time. Material changes will be communicated through the HumanBridge website, application or by email where appropriate. The latest version will be made available online.

20. Contact

HumanBridge CIC
Company number: 16949919
Website: https://humanbridge.uk
Email: privacy@humanbridge.uk
United Kingdom